We do require some information from you when you place an order with us. This enables us to provide you with better services.

We request your name, delivery address, email id, telephone number, credit card/debit card/PayPal number, their expiry dates and security code as we would be unable to accept your order without this information.

Your personal information is used for the following purposes only:

  • Processing your order
  • Informing you about the delivery or collection status;
  • Serving personalised content;
  • Contacting you for your reviews & feedback post the product delivery;
  • Notifying you of our new products/launches or special offers that may be of interest to you

These details may be shared with other businesses who help us to process your order. Penguin Home does require all such businesses to treat these details as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We do not release your details to any company outside of Penguin Home for marketing purposes.

We need to keep your emails & order history with us so that we can help you in dealing with any issues and so that we can create offers which interests you.

All the personal information, shared by you is managed with the highest confidentiality by us. We do confirm that we treat your personal information strictly in accordance with the registration we have with the Information Commissioner's Office.

Please do ensure that the information you provide us during your registration with us as a customer is true, accurate, current and complete in all respects. And that you would not falsify your name impersonate any other person or entity or use a name that you are not authorised to use.

Please contact us immediately for any changes.